Application Support Officer

Job Summary

We are seeking a highly skilled and experienced Core Banking Application Manager to lead the development, maintenance, and optimization of our core banking systems. The ideal candidate will be responsible for managing the end-to-end lifecycle of core banking applications, ensuring system stability, performance, compliance, and alignment with the bank's strategic objectives.

Job Details

Coordinate UAT and SIT phases with business stakeholders for new releases or system changes.
Plan for business continuity, disaster recovery, and high availability of core banking applications.
Stay updated with technological trends and propose improvements or innovations.
Log management and application observability.
Monitor application and database performance, troubleshooting issues and implementing solutions as needed.
Develop and enforce best practices for data management, security, and compliance.
Manage vendor relationships and third-party service providers to ensure the quality and reliability of external systems.
Ensure the seamless integration of applications across the organization, optimizing efficiency and user experience.
Collaborate with stakeholders to understand business requirements and align application strategies with organizational goals.

Requirements

Analytical mindset to identify and address complex issues related to application management.
In-depth knowledge of enterprise application architecture, development, and maintenance.
Expertise in database management systems, SQL, data modelling and reporting.
Familiarity with project management tools and methodologies.
Excellent verbal and written communication skills.
Ability to communicate technical information to non-technical stakeholders.
Hands-on experience with DevOps tools and agile delivery models.

Familiarity with cybersecurity best practices in banking environments

QUALIFICATION & EXPERIENCE

Educational Requirements

Bachelor’s degree from an accredited university
Professional certification in Project Management (e.g. PMP, PRINCE2) and/or IT Service Delivery (ITIL).

Experience Requirements

Minimum of 3 years of relevant experience in core banking application management.
Proven experience working in teams and taking ownership of deliverables with minimal or no supervision.

COMPETENCIES, SKILLS & ABILITIES

Analytical mindset to identify and address complex issues related to application management.
In-depth knowledge of enterprise application architecture, development, and maintenance.
Expertise in database management systems, SQL, data modelling and reporting.
Familiarity with project management tools and methodologies.
Excellent verbal and written communication skills.
Ability to communicate technical information to non-technical stakeholders.
Hands-on experience with DevOps tools and agile delivery models.
Familiarity with cybersecurity best practices in banking environments.

About Company

ARM Holding Company Limited

https://arm.seamlesshiring.com

Asset & Resource Management Company Limited (ARM) was founded in 1994 as an asset management firm.We provide a broad range of unique wealth creation services by offering traditional asset management services as well as alternative investments through our private funds business. ARM currently manages total assets of circa N540 billion. Over the last twenty years, we have built a strong reputation both locally and internationally through in-depth, high-quality research, investment management expertise, and value-adding products and services. Our clients range from corporations to private and public institutions and include high net-worth investors and small savers.